VGM Website Privacy & Cookie Policy
Effective Date: April 8, 2025
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At VGM, we are committed to protecting your personal information and your right to privacy. This Privacy & Cookie Policy outlines how we collect, use, store, and share your information when you visit our website or interact with our services.
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1. Information We Collect
We receive, collect, and store any information you enter on our website or provide us in any other way. This may include:
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Personally identifiable information (such as name, email address, password, communications)
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Payment details (including credit card information)
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Comments, feedback, product reviews, recommendations, and personal profile information
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Internet Protocol (IP) address used to connect your computer to the Internet
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Login credentials and email
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Computer and connection information, purchase history
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Session information (page response times, length of visits, page interaction info, browsing behavior)
When you conduct a transaction on our website, we collect the personal information you give us, such as your name, address, and email address. This information is used only for the purposes stated below.
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2. Why We Collect Information
We collect both personal and non-personal information for the following reasons:
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To provide and operate the services offered on our website;
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To offer ongoing customer service and technical support;
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To contact users with general or personalized service-related notices and promotional messages;
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To generate aggregated data to improve our services and offerings;
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To comply with legal obligations and regulatory requirements.
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3. Cookie Use
Our website uses cookies and similar technologies to improve user experience and analyze website performance. Cookies help us:
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Understand site usage patterns and traffic
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Store your preferences and login details
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Personalize your experience
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Secure transactions and maintain session information
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Types of cookies used include:
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Essential Cookies: For basic site functions and security
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Analytics Cookies: For measuring performance and usage trends
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Functionality Cookies: To remember your preferences
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Third-Party Cookies: For integrated services like video players or social sharing
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By using our website, you consent to the use of cookies in accordance with this policy. You may manage or disable cookies through your browser settings.
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4. Data Storage and Security
Our company is hosted on the Wix.com platform. Your data may be stored through Wix.com’s secure data storage systems, databases, and applications, all protected behind a firewall.
All direct payment gateways used by our company and offered through Wix comply with the standards set by PCI-DSS (Payment Card Industry Data Security Standard), managed by the PCI Security Standards Council.
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5. Communication
We may contact you to:
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Notify you about your account
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Resolve issues or disputes
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Collect fees or payments
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Conduct surveys or gather feedback
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Send company updates
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Enforce our terms and conditions or comply with national laws
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We may contact you via email, telephone, text message, or postal mail.
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6. Withdrawing Consent / Managing Your Data
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If you no longer want us to process your data or wish to access, correct, amend, or delete any personal information we hold, you may contact us at:
Email: office@vgm.ca
Phone: 506-273-4885
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7. Policy Updates
We reserve the right to modify this Privacy & Cookie Policy at any time. Any changes will take effect immediately upon posting. Material updates will be noted on this page to ensure you remain informed about what data we collect and how we use it.
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